Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted.
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item returned after 30 days of delivery isn’t refundable.

Return System
We accept returns by Mail.

How Will Customers Get The Return Label
-In the box(For Damaged Product)
-Customer responsibility (For customer remorse)

Restocking Fee
We do not charge any restocking fee on returns.

Product Condition
All returned items must be in new condition.

Return Shipping Fee
We do not charge any return shipping fee.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at contact@vokyma.shop

To return your product, please email us at contact@vokyma.shop and we will instruct you on returns.

Contact by phone: +1 (917) 936-4593

Email:  contact@vokyma.shop

Address: 12029 Lamplighters Drive, Ellicott City Maryland 21042, United States